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The Summer Months Begin

I thought it was time for a little lighter side to the BLOG yet still leave you with some important points that will help you to continue improving your business… so here goes. Summer is not only a...

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New Labour Rate Detail On It’s Way

You should already be discussing the next round of labour rate settings and category settings that will have to take place in each operation. Your target is to have each shop up and running with this...

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Management’s Job – Review Your Business Financial Checklist

As a shop owner or manager, there are critical responsibilities that you must review on a regular basis. Here is a list that should be completed this summer, so your team is focused for the Fall...

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Management’s Job – Business Operational Checklist

Last week I gave you some Financial Checklist items Management should consider.  This week here are some “Operational” items to review. - Check Management’s attitude on a daily basis. Focus on being...

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Garage Business: Speak Up!

It’s time for someone to protect the industry we all depend on for a living. One of my favourite comediennes, Joan Rivers, has a line that says it all: “I’m not happy, but…I’m happy.” Another level of...

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Net Income Means “Connectivity” Must Be the Standard

Shop owners who continually run their business based on volume, i.e. carry on with a business philosophy of “bang them in and bang them out, keeping busy” are really missing tens of thousands of...

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Thought Provoking Phrases – Don’t Take Them Lightly!

This week’s blog post is going to be slightly different. Evaluate how each of the following phrases fits into your business operation: “Distinct… or Extinct – If there is nothing very special about...

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60% – 70%: Numbers You Don’t Want to See in Your Business

A shop owner’s biggest fear is discovering the meaning of his/her numbers knowing how hard they’re working, but realizing they have nothing to show for all the effort in return. “What percentage of...

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Business is Slowing, Your Mind’s Racing

Hmm… looks like the two can’t work together… The winds of change are howling hard. The rhetoric is louder than ever before. Management is becoming overwhelmed as to what road to go down. Bills and...

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Being Self-serving in Business Is Critical to Success

Many people within the Aftermarket industry state that if you benefit from your recommendations or statements you make to others or your clients, you are a “self-serving individual”. Perhaps we should...

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Keeping Current

Scott Thompson, Vice President, Automotive, Epicor Software (Photo: Epicor) Scott Thompson has been involved with the software side of the automotive aftermarket for more than 30 years. Currently...

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Shop Management : Measured and Managed

To be profitable, you need to understand how your shop is performing on a regular basis. Running the day-to-day operations of an Automotive Repair Shop, big or small, is no easy task. As an...

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